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Process of subscription change

In case if you intend to change your current subscription plan you have to clearly understand the process. The whole process is simple and transparent. FastSpring (our payment gateway) refunds what you did not use from your original subscription plan (based on the number of days remaining before renewal) and then charges you for the remaining days of the new plan. Let’s consider a few examples.

 

Example #1

From monthly subscription to monthly subscription

You’ve subscribed to Minimal (monthly) plan on the 1st of April and have decided to change the subscription plan to Optimal (monthly) on the 17th of April.

Minimal plan - $29.95 (monthly) is changed to Optimal plan - $69.95 (monthly).

In such case the refund is calculated by the formula:

$29.95 * (14/30) = $13.98 (your prorated refund)

 

The renewal date is not changed. That’s why, after the refund for unused days for the old subscription plan is made, you will be charged for the new subscription plan based on calculation:


$69.95 * (14/30) = $32.64 (you will be charged with)



Example #2

From monthly subscription to yearly subscription

You’ve subscribed to Optimal (monthly) plan on the 1st of April and have decided to change the subscription plan to Optimal (yearly) on the 17th of April.

Optimal plan - $69.95 (monthly) is changed to Optimal plan - $629.95 (yearly).

In such case the refund is calculated by the formula:


$69.95 * (14/30) = $32.64 (your prorated refund)

 

Afterwords , you will be charged with the price of your new Optimal (yearly) subscription - $629.95. The renewal date of your new plan will be equal to the date of the plan change.



Example #3

From yearly subscription to monthly subscription

You’ve subscribed to Optimal (yearly) plan on the 1st of April and have decided to change the subscription plan to Optimal (monthly) on the 17th of April.

Optimal plan - $629.95 (yearly) is changed to Optimal plan - $69.95 (monthly). In such case the refund is calculated by the formula:


$629.95 * (349 / 365) = $602.34 (your prorated refund)

 

Since the initial date of your new subscription plan remains the same as the initial date of your previous (early) subscription plan then you will be charged for the new subscription plan based on calculation:


$69.95 * 14/30 = $32.64 (you will be charged with)

 

The new renewal date of your new subscription plan will be on the 1st of May.

 

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